Privacy policy
Last Updated: May 28, 2025
LONGEVITà (“LONGEVITà,” “we,” “us,” or “our”) operates the website https://www.longevita-us.com and offers related online services and features (collectively, the “Services”).
This Privacy Policy describes how we collect, use, and disclose information — including Personal Data — when you use our Services, and outlines your rights and choices regarding that information.
By accessing or using the Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Services.
DEFINITIONS
SERVICES
The Services include the website https://www.longevita-us.com, and any online features or services we provide.
PERSONAL DATA
Data that identifies an individual, either directly or indirectly, such as name, email address, mailing address, phone number, and payment details.
USAGE DATA
Information automatically collected during your use of the Services (e.g., IP address, browser type, time spent on pages, etc.).
COOKIES
Small data files stored on your device, used to enhance your browsing experience and analyze website usage.
INFORMATION WE COLLECT
PERSONAL DATA
We may collect the following:
- Name and contact information
- Shipping and billing addresses
- Payment information (processed securely through Shopify or PayPal)
- Email address and phone number
- Other voluntary data provided through surveys, forms, or customer service interactions
USAGE AND TRACKING DATA
We collect analytics and usage information through tools like Google Analytics, Facebook Pixel, and Microsoft Clarity to improve user experience, measure performance, and serve relevant advertisements.
We use cookies and similar technologies to personalize your experience. You can manage your cookie preferences through your browser settings or opt out at http://optout.aboutads.info.
HOW WE USE YOUR DATA
We use your data to:
- Fulfill and manage orders
- Provide customer support
- Send transactional and promotional communications (email/SMS)
- Improve our Services and user experience
- Comply with legal obligations
- Prevent fraud and ensure site security
MARKETING COMMUNICATIONS
With your consent, we may send you emails, newsletters, or SMS messages with promotions and product updates. You can opt out at any time by:
- Clicking “unsubscribe” in any email
- Replying “STOP” to SMS messages
- Contacting us at privacy@longevita-us.com
Please note that unsubscribing from marketing communications does not affect transactional or service-related messages.
DATA RETENTION
We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected, including legal and operational needs. Usage Data may be retained longer for security or analytics purposes.
INTERNATIONAL TRANSFERS
LONGEVITà is headquartered in the United States. If you are located outside the U.S., please note that your information will be transferred to and processed in the United States.
DISCLOSURE OF INFORMATION
We may share your data with:
- Service Providers: including Shopify, Klaviyo, Google, Facebook, PayPal
- Affiliates: companies under common ownership
- Authorities: when legally required
- Successors: in connection with a sale, merger, or transfer of business assets
CHILDREN'S PRIVACY
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with information, please contact us for removal.
DATA SECURITY
We use commercially reasonable measures to protect your data, but no system is 100% secure. Please use caution when sharing sensitive information online.
THIRD-PARTY LINKS
Our site may contain links to external websites. We are not responsible for their privacy practices or content.
“DO NOT TRACK” SIGNALS
We do not currently respond to “Do Not Track” signals from web browsers.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our Services after changes are posted constitutes acceptance.
CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@longevita-us.com
- Mailing Address: 30 N Gould St, Ste N, Sheridan, WY 82801
- Phone: +1 (815) 265-6108